Minimal Infrastructure Costs

• Eliminate infrastructure investments for on-premise servers, related networking.
• Auto scaling hardware upgrades during peak seasons to meet computing resource requirements.
• Smaller IT footprint without the need for additional IT and database administration headcount.

High Availability

• Database instances configured for high availability without additional investments or database administrators.
• Avoid costly system downtime from server failure or crash with 99.99 % committed uptime.
• Effective database management including performance tuning, backups, de-fragmentation, etc.

Infrastructure management

• Cloud clustering and high availability configurations for maximum throughput.
• DR Site and Daily backups with rolling 7 days backup on file.
• Data security ensuring system is protected at all times from cyber threats.

Complete Application Management

• Regular, Free Functional version upgrades.
• Application Performance optimization.
• Deployment of patches, hot fixes and ensuring a stable environment.
• Resolve issues as they arise on a priority basis.
• Services extend to the test / training system.
• User help desk availability all days of week.

All-inclusive Subscription Service

• Modular, upgradeable Olabi License Subscriptions.
• Long term contracts provide investment visibility.
• Unlimited data storage, bandwidth usage included.
• Pay as you use, move from Capex investments to Monthly Operating expense.
• Suspend subscription fees for temporary store closure.

Infrastructure management

• Subscriptions Include Server hardware, Server O/S & DB Licenses.
• Support, delivery and management for your retail infrastructure and applications.
• Monitoring system parameters such as memory, CPU and hard disc usage, slow performing queries, etc.
• DR Site and Daily backups with rolling 7 days backup on file.
• Ensuring the system is protected at all times to reduce the risk of cyber data threats.

• Access support through an email enabled help desk system.
• Support available during retail working hours.
• Support available all days of the week including public holidays.
• Premium support services available for enterprise customers – dedicated helpdesk.

• Integrate through native and certified connectors with a wide range of applications.
• Olabi API’s kit available.
• Pre-integrated with recognized ERP, Loyalty, CRM, BI systems.
• Pre-Integrated with recognized Mobile wallets and Payment gateways.
• Pre-integrated with leading Logistics service providers.

• Cloud environment hosted on Amazon Web Services (AWS).
• Security hardening for data integrity, and protection against viruses, malware and phishing attacks.
• Ensuring the system is protected at all times from cyber threats.
• Monitoring to ensure data integrity.